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FAQ

Most Frequently Asked Questions:

 

What do I do when my member name and password do not seem to work?

If your browser stays at the main welcoming screen after attempting to login, please ensure your system clock (date/time/year) is correct.

If you’re redirected to a login error page, make sure your caps lock is off as your password and member name are case sensitive. Also, check your cookie settings to ensure they’re on a medium privacy level and clear all cookies and cache in your browser.

If you’re still redirected, please try resetting your password.

If this doesn’t resolve the issue contact IcelandStockPhotos.com.

 

Where do I find my receipt?

Purchase receipts will be emailed to you.

 

How do I purchase images from your site?

We use PayPal

 

How do I change my password?

To change your password, log into your account and click on the ‘My Profile’ tab at the top of the site. Then click on the ‘About’ tab.  There you can change your password.

 

How can I use your images? Are they Royalty Free?

Pls. read the Terms and Conditions

 

What can and can’t be uploaded?

This is a private stock web so you are not allowed to upload

 

 How do I become a contributing photographer for IcelandStockPhotos.com?

This is a private stock web so you are not allowed to upload
 

How do I upload vector illustrations or Flash files? Vector Illustrations:

This is a private stock web so you are not allowed to upload

 

When do I need a model release?

This is a private stock web so you are not allowed to upload

 

How long will it take for my application or images to be reviewed?

This is a private stock web so you are not allowed to upload

 

Where do I find the Model Release form?

Go to Site Info

 

How much does a photographer make / what is the structure?

This is a private stock web so you are not allowed to upload

 

What are the specs required for images to be uploaded or rules for uploading?

This is a private stock web so you are not allowed to upload

 

I had a file rejected because of "noise" or "compression artifacting". What does this mean?

This is a private stock web so you are not allowed to upload


I am having trouble uploading the preview image to go with my vector illustration.

This is a private stock web so you are not allowed to upload